We are back on track and fully functioning now.
We are waiting for some #1 coils to come back from the machine shop but we should be fully stocked by the end of this week
We ship from San Diego so once we have our shipment from the machine shop we can get a shipment to LA via USPS fairly quickly.
Howdy person,
This is my last attempt to contact you guys at HQ to get my warranty dealt with, after this, I give up. This is by no means an attempt to bad mouth your company either. While I hate making this semi-public, I really have no other option. I have tried to email Rob repeatedly, which went back and fourth for about ten days in the spring of 2013, then I never heard from him again. I've even sent you a private message without a response.
I purchased a COP kit, and about six months later, one of the coils went bad. This was when I was briefly talking back and fourth with Rob. At that time, all of the parts were still under warranty. After Rob's final email to send in the coil for a replacement, I never heard from him. He never provided a phone number, no address, nothing. I boxed everything up and returned it to the address at which the kit was mailed from (and on the invoice through Paypal) along with a letter to please let me know if Rob needed any further assistance. I still have not heard back from anyone. This was over a year and a half ago.
It is now coming up on nearly two years after buying this kit. Can someone at HQ please handle this, before I go crazy? I have been more than patient and I will not work with Rob for obvious reasons. Please contact me privately once you have read this. I leave for Germany in two weeks for the entirety of the summer and at the very least would appreciate talking to you or someone at HQ over the phone.
Paypal transaction ID:
1EJ74411KJ614315V
D.O.P: Aug 11, 2012
Recipient:
rob@hqautosport.comprice: $170.00
item: Option 3 M42 complete COP kit
status: completed